How does Home Assist benefit me?
Your building journey doesn’t finish once your keys are handed over – you need to feel confident you’re in safe hands beyond just the construction of your home.
We identified the need for a dedicated home service program to give our clients the best possible aftercare experience.
We’ve done this by assembling a team of experts that specialise in the aftercare and maintenance space. Our team includes dedicated Service Managers and Service Coordinators who specialise in home service, repairs and warranties. No matter what your concern is, we’ve faced it and are happy to help.


When do I contact Home Assist vs Dale Alcock Homes?
Your building journey progresses from ‘Construction’ to ‘Maintenance’ 3 months after key handover and as such, you will seamlessly transition into the care of Home Assist at this stage.
We’re here to make life easier for you, so if you’re ever in doubt, please contact Dale Alcock Homes on 9242 9100 and we’ll be happy to point you in the right direction.


What is covered under Home Assist?
Home Assist manages the full aftercare of your home. This includes:
- Warranty period work.
- Beyond warranty period work.
- Home service and repairs.

